Netaji Subhas Administrative Training Institute| Government of WB |
Government of West Bengal
Training on West Bengal Right to Public Services Act
Delivery of public services is important for the well-being of citizens, particularly the poorer section of the society, who depends more on such services. Hence improving delivery of services to satisfy the citizen is an important responsibility of the Government. The West Bengal Right to Public Services Act 2013 was enacted by the Government of West Bengal on 27/09/2013 to ensure delivery of services.Ever since the Act has been promulgated, ATI, West Bengal has played an important role in organizing training programmes for various categories of officials empowered under the Act to deliver public services. The Consumer Affairs Department of Government of West Bengal is the nodal department for implementation of the West Bengal Right to Public Services Act 2013 and ATI WB is nodal organization to impart training funded by Consumer Affairs Department, Government of West Bengal. ATI West Bengal on a larger canvas supplements efforts of various Departments in enlightening rights of citizens for a public service, by implementing the project: ‘Capacity Building on WBRTPS Act 2013 under Intensive Training Programme – Training for All’ funded by the Department of Personnel & Training, Government of India, covering 30,400 officials of various Departments whose services are notified.